I had the. Best customer service experience here the other day when I brought my car for service. Vivian was attentive, fun and efficient. She explained to me what she will have done and kept me updated while I was waiting
Service was excellent and extremely efficient. Everyone that greeted me was pleasant and knowledgeable of the process on what to do for me as a first time customer. Vivian handled my service requirements efficiently and with great customer focus!
I could not be happier with the service I received at Bernardi Toyota in Framingham. Spiros and Oren were professional, knowledgeable and a pleasure to deal with. They went above and beyond to make sure we were happy and received exactly what we needed in a timely fashion. In an area where one can come across pushy people and a lack of transparency and integrity, this was a really great experience.
Found me truck i was looking for at agreed upon price including trade-in. Very smooth.
Only complaint was I forgot my EZpass. Should add this to your trade-in checklist. And have some replacement adhesive strips available.
Only complaint about truck is that it no longer had garage door option on mirror. Thought this was standard for SR5, like my 2012.
This was my first time at Bernardi and it was all a very positive experience. I needed new back brakes and an oil change and both were completed within two hours. I asked many questions regarding the brakes and they were answered fully and was very informative. I will definitely be back! I highly recommend.
Had a terrific experience with Bernardi Toyota. Artie Johnson was my sales guy and he was straightforward and direct and made a great deal and I walked away in less than an hour with a brand new Toyota Tacoma SR5
I have dealt with the Bernardi family dealerships over the last 20 years and they are very consistent and being direct, honest, and making good deals.
I would highly recommend Bernardi Toyota to anyone